FAQ

What is the status of my order?

We will email you as items in your order ship, or if there are updates on the status of your order. We apologize for the inconvenience this may cause.

Where are your products shipped from?

We ship from different warehouses around the US. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.

How can I pay for my order?

Magnanimoux Shop currently accepts Visa, MasterCard, Discover, American Express, Diners Club, Apple Pay, Google Pay, Shop Pay, Venmo, and PayPal.

How long will it take me to get my order?

Please allow up to 3-7 business days for your order to be delivered via our standard shipping method.

How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

Can I exchange my order?

If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our website.

How do I return my order?

Returns are accepted for all items within 30 days of purchase. Please visit our returns page to initiate the returns process.

What do I do if my order is damaged?

Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund.

Why did I only receive part of my order?

Don't worry, it's on its way. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.

I received the wrong goods, what do I do?

Please contact our customer service team via, email, or our contact us page, so that they can work to get you your goods as soon as possible.

Customer Support:

Business Address: 70 Southwest 91st Avenue, 306, Plantation, Florida 33324, United States

Email: support@magnanimoux.com

Phone: +1 754 250 4498